Shipping policy
SHIPPING POLICY
Last updated: May 26, 2026
SHIPPING RATES — USA
Standard Shipping: $4.99
Free Shipping on orders over $65.00
Buy 2 or more units and get FREE shipping automatically.
PROCESSING TIME
Orders are processed within 1–2 business days after payment confirmation. You'll receive a tracking number by email as soon as your order ships.
Business days: Monday–Friday, excluding US public holidays.
DELIVERY TIMEFRAME
United States — Standard: 7–14 business days
88%+ of orders arrive within 12 business days.
ORDER TRACKING
You'll receive a tracking number by email once your order ships. Tracking updates may take 24–48 hours to appear.
SHIPPING DELAYS
If your order hasn't arrived within 20 business days contact us at support@avenzox.com.
WRONG ADDRESS
Contact us within 24 hours of placing your order if you need to correct your shipping address. MUSHA™ is not responsible for orders delivered to an incorrectly provided address.
LOST OR STOLEN PACKAGES
If your tracking shows "delivered" but you haven't received your package:
1. Check with neighbors and building reception
2. Wait 24 hours — carriers sometimes mark early
3. Contact us at support@avenzox.com with your order number
We'll investigate and make it right.
Contact: support@avenzox.com
MUSHA™ by AVENZOX